Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or escape from problems. While many people gamble safely, it is important to understand the risks and recognise when play stops being fun. Please read the following information carefully.

Age Verification

In Great Britain, you must be 18 years of age or older to gamble. It is illegal for anyone under 18 to gamble, and we strongly encourage all players to verify their age. If you share a device with minors, please use parental controls and keep your login details secure.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself honestly if any of the following apply to you:

• Chasing losses – trying to win back money you have lost by gambling more.
• Hiding your gambling from family, friends, or colleagues.
• Spending more time or money on gambling than you can afford.
• Neglecting work, studies, or relationships because of gambling.
• Borrowing money, selling possessions, or lying to fund gambling.
• Feeling anxious, guilty, or irritable when trying to cut down or stop.
• Gambling to escape from stress, anxiety, or depression.

If you recognise any of these signs in yourself or someone close to you, please seek help. Early action can make a significant difference.

Self-Help Tools

Many gambling operators offer practical tools to help you stay in control. Use them whenever possible:

• Deposit limits – set a maximum amount you can deposit per day, week, or month.
• Loss limits – cap how much you are willing to lose over a set period.
• Reality checks – receive reminders of how long you have been playing.
• Time-out or cool-off periods – take a short break from your account (e.g., 24 hours to 6 weeks).
• Self-exclusion – block yourself from gambling sites for a longer period (e.g., 6 months to 5 years).

In Great Britain, you can also use GamStop to self-exclude from all UK-licensed online gambling sites in one step.

Support Organisations

If you need to talk to someone, these organisations offer free, confidential help. For players in Great Britain, please contact:

• GamCare – www.gamcare.org.uk
  National Gambling Helpline: 0808 8020 133 (available 24/7)
• GamStop – www.gamstop.co.uk
  Free self-exclusion service for UK-licensed online gambling.

For players outside Great Britain, the following national organisations are recommended:

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other countries: Please contact the most relevant national problem gambling helpline or support service in your region.

Get Help Now

If you feel that gambling is no longer a choice or is causing harm to you or someone you love, please reach out today. You are not alone. Contact GamCare on 0808 8020 133 (free, 24/7, from Great Britain) or visit www.gamcare.org.uk for live chat, forums, and practical tools. Taking the first step can change everything.